PK88 Privacy Policy

1. Introduction

PK88 operates an online gaming platform for players in the Philippines. This Privacy Policy describes how we collect, use, store, and protect the personal information of registered players and visitors to our platform at pk88.run and the PK88 mobile app.

By creating a PK88 account or using the platform, you acknowledge that you have read this Privacy Policy and consent to the collection and use of your personal data as described here. If you do not agree, you should not register or continue using PK88.

This policy is intended for players based in the Philippines. PK88 processes personal data in accordance with applicable Philippine data protection laws, including the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules.

2. Data We Collect

PK88 collects the following categories of personal data:

PK88 does not collect payment card numbers or cryptocurrency wallet addresses. All PHP deposits and withdrawals are handled via Philippine online banking, bank transfer, or e-wallets such as GCash and Maya — transaction references are recorded but full account credentials are never stored by PK88.

3. How We Collect Your Data

PK88 collects personal data through the following means:

• Direct input — information you provide when registering, updating your profile, submitting KYC documents, or contacting support.
• Automated collection — session data, IP addresses, device identifiers, and interaction logs collected automatically when you access the platform or app.
• Third-party payment processors — transaction reference data shared by your bank or e-wallet provider when a deposit or withdrawal is processed.
• Cookies and similar technologies — see the Cookies section below for details on what is collected through cookies.

4. How We Use Your Data

PK88 uses your personal data for the following purposes:

• Creating and managing your account, including verifying your identity and age through KYC before your first withdrawal.
• Processing PHP deposits and withdrawals via your registered Philippine bank account or e-wallet.
• Operating games and settling bets — your gaming activity is recorded to ensure accurate account balances and fair dispute resolution.
• Sending account-related communications such as OTP codes, security alerts, transaction confirmations, and support responses.
• Monitoring account activity to detect fraud, multiple accounts, prohibited conduct, and potential money laundering.
• Supporting responsible gaming — transaction history and session data are used to identify patterns that may indicate problem gaming behaviour.
• Improving platform performance, fixing bugs, and optimising the experience for players across Manila, Quezon City, Cebu, Davao, and the rest of the Philippines.
• Complying with legal obligations under Philippine law, including data retention requirements and responses to lawful requests from authorities.

PK88 does not use your personal data for automated profiling that produces legal effects or similarly significant decisions without human review.

5. Sharing Your Data

PK88 does not sell your personal information. We share data only in the following limited circumstances:

• Game providers — technical session data is shared with our game content partners to operate their games within the PK88 platform. Game providers receive only the data needed to run the game session.
• Payment processors — transaction data is shared with the Philippine bank or e-wallet provider you use to complete deposits or withdrawals. PK88 does not store your banking credentials.
• KYC and identity verification partners — your submitted ID documents may be processed by a third-party verification service operating under a data processing agreement with PK88.
• Legal and regulatory authorities — PK88 may disclose your data to law enforcement, courts, or government agencies when required to do so by Philippine law or in response to a valid legal order.
• Platform security services — anonymised or aggregated technical data may be shared with fraud detection and cybersecurity partners to protect the platform and its players.

All third parties who handle personal data on behalf of PK88 are bound by data processing agreements that require them to maintain appropriate security standards and use the data only for the specified purpose.

6. Data Retention

PK88 retains your personal data for as long as your account is active and for a reasonable period after account closure to satisfy legal, regulatory, and dispute resolution requirements. The following general retention principles apply:

• Account registration data and KYC documents are retained for the duration of your account and for a period after closure as required under Philippine law.
• Transaction records — including PHP deposit and withdrawal history — are retained for a minimum period to comply with financial record-keeping obligations.
• Gaming session logs are retained for a period sufficient to resolve disputes and support responsible gaming monitoring.
• Support communications are retained for customer service quality and dispute resolution purposes.

When data is no longer required for any of the above purposes and no legal obligation requires its continued retention, PK88 will delete or anonymise it securely.

7. Data Security

PK88 takes data security seriously. The following measures are in place to protect your personal information:

While PK88 takes these measures to protect your data, no online platform can guarantee absolute security. You are also responsible for keeping your login credentials confidential and for reporting any suspected unauthorised access to your account promptly.

8. Your Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights in relation to your personal data held by PK88:

• Right to be informed — you have the right to know what personal data PK88 collects and how it is used, which this Privacy Policy addresses.
• Right to access — you can request a copy of the personal data PK88 holds about you by contacting our support team.
• Right to correction — if any of your personal data is inaccurate or outdated, you can request that it be corrected. Some updates can be made directly from your account profile.
• Right to erasure — you may request deletion of your personal data. Note that PK88 may be required to retain certain data by law even after your account is closed.
• Right to object — you may object to the processing of your personal data in certain circumstances, such as where processing is based on legitimate interest.
• Right to data portability — you may request your personal data in a commonly used and machine-readable format where technically feasible.

To exercise any of these rights, contact the PK88 support team. We will respond to verified requests within the timeframe required by applicable Philippine law. Identity verification may be required before we process your request.

9. Cookies

PK88 uses cookies and similar technologies on the website and mobile platform to support essential functions and improve the user experience. The types of cookies used include:

• Essential cookies — required for the platform to function. These include session cookies that keep you logged in and security cookies that support OTP and fraud detection. These cannot be disabled without breaking core functionality.
• Performance cookies — used to understand how players interact with the platform, such as which pages are visited most often and where errors occur. This data is aggregated and does not identify individual players.
• Functional cookies — used to remember your preferences, such as language and display settings, so you do not need to re-enter them on each visit.

You can manage cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from using PK88, though some features may behave differently. Essential cookies cannot be disabled as they are required for the platform to operate securely.

10. Minors

PK88 is strictly for players aged 21 and above. We do not knowingly collect personal data from individuals under 21 years of age. Age verification is part of the registration and KYC process, and accounts found to belong to underage individuals will be closed immediately and any balance returned to the deposit source.

If you believe a minor has registered on PK88, please contact our support team immediately so we can investigate and take appropriate action.

11. Changes to This Policy

PK88 may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or platform features. The revised policy will be published on this page with an updated date. For material changes, PK88 may also send a notification to your registered email address or display an in-platform alert.

Continuing to use PK88 after a policy update constitutes your acceptance of the revised Privacy Policy. If you disagree with any change, you should stop using the platform and contact support to request account closure.

12. Contact Us

For questions about this Privacy Policy, to exercise your data rights, or to report a privacy concern, please reach the PK88 support team through live chat on the platform or by email. You can also visit the FAQ page for answers to common account and data questions.